Smart communication platform
Atomix is an innovative communication platform that leverages the latest AI technology to push your business to achieve its full potential. With top-tier security, cost efficiency, and smart features, your business will stay ahead of the curve in today's fast-paced business landscape.
All in one platform
With Atomix, businesses can streamline their operations and maximize productivity through a unified platform that effectively meets their diverse needs.
Data security
Atomix brings new standards to security. There is no usage of phone numbers or telephony networks. All conversations and calls are encrypted.
Cost effective
With Atomix, you can expect affordable pricing without any compromise on quality.
Management essentials
Atomix provides a wide range of innovative tools for managers to help them monitor and supervise their clients.
AI tools
Atomix offers a dashboard for managers that contains insight into conversations that require attention.
Real-time emotion detection
Atomix has introduced a revolutionary emotion detection technology, which has proved to be a game-changer for businesses aiming to improve customer service. By allowing the agents to see the emotions of the client they're talking to in real-time, they can better adjust to the client's needs.
Emotional analytics
By allowing the agents to see the emotions of the client they're talking to in real-time, they can better adjust to the client's needs. Emotional analytics can lead to the following:
Increased satisfaction
Higher customer loyalty
Clients feeling more valued and appreciated
Overall increase in performance
By leveraging this technology, companies can gain a competitive edge by providing a more personalized and empathetic customer service experience, which will ultimately lead to better customer retention and revenue growth.
Smart managing tools
Optimize your operations and improve agent performance with AI technology.
Messages oversight
Manage messages
Call monitoring
Manage live calls
Performance dashboard
Manage team performance
Messages oversight
Always stay in control by easily spying on your agents' text conversations.
- Real-time conversation reading
- Full access to conversation history
- AI-powered conversations summary
Monitor ongoing calls
Quick and secure spy on agent's calls, whisper for guidance when necessary.
- Real-time call listening
- Whisper to the agent only
- Call recording access
Comprehensive dashboard
Quickly get the overall performance of your agents and the most urgent conversations that require attention.
- Highlights of the highest and lowest performing agents
- Real-time showing of problematic conversations that require attention
- Increase confidence knowing your agents are constantly monitored
Increase conversion rates
Atomix's wide feature set was designed to increase your business conversion rates.
In-Chat dialing: Conversion booster
Seamlessly initiate calls within chat sessions, enhancing customer engagement and leading to better conversions.
Crystal clear audio calls
Transform your call experience with unparalleled clarity using state-of-the-art noise suppression and echo cancellation technology.
Chatbot
Always available and equipped with knowledge about your business. Customers will always receive appropriate support, even if your agents are unavailable.
Tailored branding
Customize your chat interface to align with your business aesthetics and branding.
Ready to get started?
Connect your system easily with our user-friendly API. Full cross platform support, including iOS, Android and any browser.
Recent Articles
Stay up-to-date with Atomix's latest updates, events, and upcoming features.
Atomix Unveils Groundbreaking Smart Communication Platform
For Financial Brokers with Real-Time Emotional Intelligence and AI analysis for chats and voice conversations at IFX Expo Dubai 2024
Atomix Wins ‘Best Cybersecurity Solutions Provider’ at FMLS
The award helps solidify Atomix-chat.com as a market leader and household name in the industry.
